Home Care Services - Cheshire & Wirral

Areas Covered: Cheshire & Wirral
Branch Manager: Laure McCluskie

We're dedicated to providing you with the highest quality of care

Caring Connections provides personal care and support services to individuals within their own home with the central aim of promoting independence and reducing social isolation.

Welcome from Laura

Hello, my name is Laura, and I am the Branch Manager of the Cheshire and Wirral branch. With a wealth of experience in the social care sector, I am dedicated to ensuring that our service users receive the highest quality of care. My journey in this field has been incredibly fulfilling, and I am passionate about making a positive difference in the lives of those we support.

At the Cheshire and Wirral branch, we are proud to have a compassionate and skilled team that goes above and beyond to meet the needs of our service users. Our approach is centered on respect, dignity, and empathy, and we strive to create a warm and welcoming environment for everyone.

As the Branch Manager, my focus is on fostering a supportive and collaborative atmosphere where both our team and service users feel valued and heard. I believe in the importance of continuous learning and development, ensuring that our staff have access to the best training and resources available. This commitment enables us to deliver exceptional care and adapt to the evolving needs of our service users.

Cheshire & Wirral Head Office

First Floor,

47 Hamilton Square,

Birkenhead,

CH41 5AR

Office Opening Hours

Mon - Thu: 09:00 - 17:00
Friday: 09:00 - 16:00

For any urgent matters outside of regular hours, please contact our emergency on-call service.

Contact Details

0151 245 2979
[email protected]

What care we can provide:

Caring Connections is registered with the Care Quality Commission to deliver personal care services in individuals' homes. Our care team is fully trained, DBS checked (criminal record checked), and supported by a comprehensive backup team.

We operate 24 hours a day, 7 days a week, and provide an on-call service for out-of-hours contact and emergencies.

Specific Services provided can include:

Housework
Shopping
Cooking meals
Washing and physical assistance
Personal and continence care
Bathing and showering assistance
Bed baths
Medication
Personal grooming
Shaving

Oral hygiene
Toilet assistance and incontinence careGetting out and socialising in the local community
Support with using public transport and escorting on journeys
Company whilst doing hobbies
Cooking / Preparing Meals
Housekeeping
Help with everyday tasks, shopping for food or clothes
Support on a trips

Arranging home care

Step 1

Arranging homecare ideally starts with getting an assessment of your care needs by your local council. (This is vital!)
There’s no charge for this and you’re entitled to one regardless of your income and savings.
After your assessment, your local council will provide a written care plan if you are eligible for support, or will give you advice and information on your other options if you do not meet the criteria for help.

Step 2

Most local councils charge for the services they provide in your home. Some place an upper weekly limit on the amount you have to pay.
Before charging you for services, your local council must work out how much you can afford to pay and this amount should leave you with a reasonable level of income.
As part of this process the local authority will arrange a means test to identify if they will provide funding for home care needs.

The below link is very helpful on answering many questions:

Age UK