0151 289 2761
(Merseyside)
0151 245 2979
(Cheshire & Wirral)
01942 597077
(Wigan)
01925 563593
(Warrington)
Who we are
Governance
At our most senior level Caring Connections is governed by a board of charity volunteer trustees, all individuals with distinguished skill sets that are passionate about achieving the aims and objectives of Caring Connections. These are:
Liz TitleyChair of Board
Liz Titley
Liz is an experienced third sector professional with a passion from improving health care across the North West. Liz has an extensive background in senior positions within both public sector and third sector. Liz’s most recent role was head of Whiston and St Helens hospitals charity.
As chair of organisation Liz is dedicated to reducing social isolation across the Liverpool City Region.
Jon WildBoard Member
Jon Wild
BA (Hons), Chartered FCIPD
After a career in Financial Services in the North West and London, Jon worked in high level and challenging jobs in Whitehall.
Excited by developing people’s potential, he qualified in HR, and is now a Chartered Fellow of CIPD, one time Deputy Director HR in a large Government department.
Moving back north for family reasons, he became Head of Resources at Government Office NW, until the regional network closed. He retired early, setting up a consultancy - Human Interest CIC, with clients ranging from health to responsible finance. He now recruits for central Government.
He joined Caring Connections having been impressed with the work they did, and wanting to be part of the help they provided.
A keen amateur musician, he failed completely in his early ambition to make music his career.
Karol ZwolinskiBoard Member
Karol Zwolinski
Bio to go here.
Mark RichmondBoard Member
Mark Richmond
Mark is a third sector professional who specialises in performance management and data analysis for a large North West housing association. His passion is to use that data to bring about continuous service improvements for their customers in the social housing sector. He has a long history of employment in public sector and charity sector organisations covering the environment and social housing across the region.
Introduced as a Trustee in 2020, Mark is looking to ensure that his background and skills can help the Board in overseeing the continued growth and improvement of Caring Connections as they develop and expand.
Senior Management Team
The charity employees a range of well experienced senior leaders whom are responsible for both the operational and strategic management of the charity. These are:
Paul GrowneyChief Executive Officer
Paul Growney
Hi, my name is Paul Growney I am the Chief Executive of Caring Connections. I am so proud to welcome you to our website and our charity.
Just a little background, our charity has been in operation since 1992 initially being called Crossroads Care Knowsley, set up with the aim of providing high quality care in the community. Over the years we have developed and grown, rebranding to Caring Connections in 2017 in alignment with a new charity strategy and in the most recent years opening another 4 charity branches across the Northwest. We now have branches in Knowsley, Wigan, Ellesmere Port, Warrington and Blackpool, always aiming to focus on our services in areas of deprivation / high care need.
As a charity we are committed to meeting the needs of our community, providing care and a range of charitable services all with the aim of reducing social isolation and improving independence.
As a not for profit, we aim to invest monies in supporting our community and supporting our front-line staffs. We have a board of volunteer trustees not shareholders again who are all committed to making a difference.
One of our central mottos is we care for our carers so we can for others. We pride ourselves on treating on team like family and proud of the numerus awards we have won in relation to supporting our employees.
Thank you for visiting our site and please get in touch if you would like to know more.
Julie GriffithsDirector of People and Culture
Julie Griffiths
Julie joined Caring Connections in January 2020 as a part-time administrative assistant. With her background in administration and customer service, she quickly advanced to a full-time recruitment position while completing her CIPD Level 3 in HR. Julie then achieved her CIPD Level 5 and was promoted to HR Manager, eventually becoming the Director of People and Culture. She is currently enrolled at Liverpool John Moores University, undertaking a Level 7 Senior People Professional apprenticeship.
Rachael FraserDirector of Finance and Systems
Rachael Fraser
Rach started with Caring Connections in 2017 in the role of a rota supervisor with many years’ experience of working in the Residential care field. Rach has excelled in her role and regularly completed care calls and office duties simultaneously. Rach has continued her rise from supervisor to deputy manager to now overseeing the whole organisational care service in the role as care services manager. Thorough the organisation Rach completed her Level 5 registered managers qualification and is now being sponsored through her Master’s degree studies at LJMU.
Katy TurnerDirector of Operations
Katy Turner
Katy started at Caring Connections in April 2017 with no prior experience of the Care industry. Katy’s background was in Health and beauty and was an accomplished hairdresser. In a 2 year period Katy excelled in her role and found her vocation in helping others, she was awarded the organisational Carer of the Year award in 2019 based on the feedback from both her colleagues and service users. Katy has completed care qualifications with the organisation and has now progressed to a senior position within the organisation.
Branch Managers
Sarah Corner
Sarah has been with Caring Connections since November 2023. With many years of experience in care, she has progressed from a Care Coordinator to a Branch Manager during her time with the company. Sarah loves her role and the amazing team she works alongside, highlighting the strong teamwork and supportive environment at Caring Connections.
Claire Melling
Claire is the Branch Manager for Wigan at Caring Connections. She began her journey with the company on the very first day of the branch opening, supporting Wigan clients. Starting as a Care Support Worker in the field, Claire has progressed to her current role as Branch Manager. She has completed her Level 3 in Adult Social Care and is now working to complete Level 5.
Laura McCluskie
Before her journey with Caring Connections, Laura attended university and earned a degree in Art and Design with honors. She then took a few years off from work and study to raise her children. In 2016, Laura started as a part-time Care Support Worker at the Merseyside branch while her youngest was in nursery. Eventually, she transitioned to full-time and worked her way up the ranks of the company, ultimately becoming the Branch Manager for Cheshire & Wirral.
Amy Bourne
Amy is the Branch Manager for Warrington at Caring Connections. She began her journey with the company in February 2024 as a Care Coordinator at the Knowsley branch. With nearly 15 years of experience in the care sector, including 8 years working in a convent as a Senior Carer, Amy brings a wealth of knowledge and expertise to her role.
"Management always aiming to improve standards and structure of business - listens to suggestions and when able, actions, encouraging staff ownership. Actively supports team bonding through formal staff events and staff 'nights out' - encouraging 'laughter' at work."
"The company provides training to make you feel comfortable in your role. I haven't worked anywhere that offers such good training opportunities. It makes me feel like I am valued in the team, and makes me feel that the company are investing in my future career with them."
"Treats all individuals as equal and are open to opinions and ideas."
"Look after the staff and make them feel important."
"Provides high quality care."
"Supportive to both staff and customers."
